Privacy Policy
We respect your privacy and take protecting your personal information seriously. Here's how we handle your data.
At Playrankingmy, we understand that trust matters. This policy explains what information we collect when you use our social casino gaming platform, why we collect it, and what we do with it.
We operate in Malaysia and comply with applicable data protection regulations. If you have questions or concerns about how we handle your information, we're here to help.
For privacy-related inquiries, reach us at:
56, Jalan Hamzah Alang 8, Taman Sentosa, 42200 Klang, Selangor, Malaysia
Information We Collect
Account Information
When you create an account, we collect basic details like your email address, username, and password. We might also ask for a phone number if you choose to verify your account through SMS.
Gaming Activity
We track how you interact with our games. This includes game progress, achievements, virtual currency balances, and in-game purchases. We use this data to improve your experience and keep track of your accomplishments.
Device and Usage Data
Our platform automatically collects technical information about your device and how you use our services:
- Device type, operating system, and browser information
- IP address and general location data
- Session duration and gameplay patterns
- Pages visited and features used
- Error logs and performance metrics
Social Features
If you participate in community features, we collect the content you share, including messages, comments, and profile information you choose to make visible to other players.
How We Use Your Information
We use the information we collect for specific purposes that benefit your gaming experience:
We don't sell your personal information to third parties. Your data stays with us or trusted service providers who help us operate the platform.
Information Sharing
We share your information only in limited circumstances:
Service Providers
We work with companies that help us run the platform, including cloud hosting services, payment processors, and analytics providers. These partners can only use your information to perform services on our behalf.
Legal Requirements
We may disclose information if required by law, in response to legal processes, or to protect the rights and safety of our users and the public.
Business Transfers
If our company is acquired or merged with another entity, your information may be transferred as part of that transaction. We'll notify you if this happens.
With Your Consent
We may share information for other purposes when you give us explicit permission to do so.
Cookies and Tracking
Like most online platforms, we use cookies and similar technologies. These small files help us remember your preferences, keep you logged in, and understand how you use our services.
You can control cookies through your browser settings, but disabling them might affect how well the platform works for you. Some features may not function properly without cookies enabled.
- Essential cookies keep the platform running and secure your sessions
- Analytics cookies help us understand usage patterns
- Preference cookies remember your settings and customizations
Your Privacy Rights
You have several rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of the personal information we hold about you
Correct Information
Update or fix inaccurate information in your account
Delete Your Account
Request removal of your personal data from our systems
Data Portability
Receive your data in a structured, machine-readable format
Restrict Processing
Limit how we use your information in certain situations
Object to Processing
Opt out of certain data processing activities
To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days of receiving your request.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security assessments.
However, no online platform is completely secure. While we do our best to protect your data, we can't guarantee absolute security. You're responsible for keeping your account credentials confidential.
Children's Privacy
Our platform is designed for users who are at least 18 years old. We don't knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
International Data Transfers
We operate primarily in Malaysia, but our service providers may process data in other countries. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through the platform or by email.
The date at the top of this policy shows when it was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
Data Retention
We keep your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legitimate business purposes or legal requirements.
Some data, like game statistics and anonymized usage patterns, may be retained indefinitely for analytical purposes after it's been stripped of personal identifiers.